Ombudsman
A channel dedicated to qualified listening and responsible action, reinforcing our commitment to transparency, ethics, and continuous improvement.
Migrate Ombudsman: your voice, our improvement!
At Migrate, we value your opinion and constantly strive to improve our services.
The Ombudsman is an independent and impartial channel, created to receive your feedback, suggestions, compliments, complaints, and reports, ensuring your voice is heard and your concerns are addressed with due attention.
Independent Channel
100% Confidential
Response in 5 days
Our Commitment
Impartiality
All feedback is handled fairly and without prejudice.
Confidentiality
Your identity and the details of your feedback are protected.
Agility
We seek effective solutions in the shortest possible time.
Transparency
You will be informed about the progress and resolution of your feedback.
How can the Ombudsman help you?
The Ombudsman acts as a second instance if you did not get a satisfactory solution through our regular support channels. It is your final resource for unresolved issues and situations requiring deeper analysis.
To submit your feedback, please fill out the form below with as many details as possible. The more information you provide, the faster and more efficiently we can analyze and resolve the issue.
Ombudsman Contact Form
Response Time:
After submission, our response time is up to 5 business days, which may be extended for more complex cases.